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Do my rewards points expire?Updated 2 months ago

Rewards points are earned on an ongoing basis starting on the date you joined the program and are continuously earned through completing various actions as a registered member of the program. There is a one-year expiration period from the date on which you earned points. Your points will expire 365 days after you earned them. 

Expiration of membership tiers is as follows: at the end of your first year, you will remain in the tier that you reached in your first year for the entirety of your second year, and keep those benefits (e.g., the Birthday discount).

At the end of the second year, your tier for the third year will be based on your points earned in the second year only, and so forth. During the year, you can move up in tiers, but you will not drop below the tier you reached at the end of the previous year for the entirety of that year. 

However, if, by your anniversary date, you have earned a lower number of points than the tier you were in all year, you may drop to a lower tier based on your point total for that year. The signup date will be known as your “anniversary date.”

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