How do I make a Return/Exchange?Updated 2 months ago

Parker Clay offers returns on US orders until 14 days after shipment has arrived, complimentary exchanges on US orders for any unused, unaltered merchandise within 28 days of the original purchase date. 

Personalized items are final sale. Please click https://parker-clay.loopreturns.com/#/ to go to our returns and exchange link for the next step. You will enter your order number and zip code, be taken through a couple of steps, and then you will receive a shipping label to send your item back. 

If you want to exchange your product for a completely different item please proceed as if it was a return and you will be given an option to select a new item. Feel free to reach out to our Customer Experience team if you have any additional questions! </div>